Prices

Prices are subject to alteration and we inform our customers of any changes, prices quoted are exclusive of VAT

Payment

Payment is due on the 20th of the month following the month in which the goods are invoiced, payment terms are as per the invoice

Overdue Accounts

If the company employs a professional collection agency or solicitor to collect a debt due under the contract, the whole cost of such collection including the professional fees shall be borne by the customer

In the event that a cheque is returned by the bank, the company shall be obliged to charge £20 on each presentation and withhold supplies until the Company is satisfied that clearance has been achieved

Credit Control

In the event of any adverse financial information coming to our notice at any time, we reserve the right to withhold supplies

Supply of goods

We reserve the right not to supply goods to anyone selling on to another supplier as after-sales service can only be given to a bona fide account of Haba Rugs UK Limited

Retention of title

1. 1.1 Until full payment for the goods and all other sums due from the customer to the company has been received by the Company:
   1. The property in the goods shall remain in the company and the customer shall be at liberty to sell the goods in the ordinary course of business
   2. The customer shall keep and store the goods in such a manner that they can be identified as being the company’s property
   3. The company may at any time revoke the customer’s power of sale by notice to the customer if the customer is in default for longer than fourteen days in the payment of any sum whatsoever due to the company or if the company has bona fide doubts as to the solvency of the customer
   4. The customer’s power of sale shall automatically cease if a receiver or manager is appointed over any of the assets or the undertaking of the customer or a winding-up petition is presented against the customer or the customer goes into voluntary liquidation or calls a meeting of or makes any arrangement or composition with creditors or commits any act of bankruptcy
   5. Nothing in this clause 1.1 shall affect the passing of the risk of loss or damage to the goods which will pass to the customer on delivery
2. Upon determination of the customer’s power of sale, the customer shall place the goods at the company’s disposal and the company shall be entitled to enter upon any premises of the customer for removing the goods from the premises (including severance from the reality where necessary). The above conditions shall be construed according to the laws of England and all parties shall submit to the jurisdiction of the courts of England in connection with any dispute or proceedings arising out of any contract contained in these conditions

Display and advertising materials

All display stands, and advertising material provided to retailers remain the property of the company. It is advisable that customers should ensure these goods to their full value

Claims

Great care is taken to ensure perfect goods are dispatched from our factory; nevertheless, all deliveries should be examined on arrival and any defect or discrepancy is reported at once. The company’s liability for defective products will be limited to replacement and no claims will be considered for labor or other charges in connection with installation or removal, complaints will only be inspected by an independent assessor on instruction from the company. Once a complaints form with photos has been completed and returned

Products may vary slightly from their specifications & images

The images of the products on our website as well as in our catalog are for illustration purposes, although we have made every effort to be as accurate as possible because our products are handmade, colours, sizes, weights, and designs may have a 5% tolerance

Delivery

Whereas every effort is made to execute orders promptly, the company accepts no liability arising from delays

Damage & loss in transit

No responsibility can be accepted for the non-delivery of goods unless the carriers and this company are notified in writing within 21 days of the date of the invoice, consignments damaged or with part contents missing must be signed for accordingly and reported to the carriers and this company in writing within 3 days of delivery

Order acknowledgment

It is the customer's responsibility to check the details of each order acknowledgment and advise within 24hrs. if an error has been made

Cancellation of orders

Cancellation of orders cannot be accepted if the goods have already been dispatched

Return of goods

In the event of returns, all returns must be carefully wrapped, we regret we are unable to accept the return of any products which has been treated with stain-repellent or soil-protection products

Notice

We as the manufacturer reserve the right to alter specifications without notice, specifications can be found on the website.